PRIVACY POLICY

This privacy statement sets forth how personal and non-personal information is collected, used, maintained, and disclosed by Zebicsoft (including its subsidiaries, affiliates, parent companies, affiliated service providers, and advisers) when you use our website and mobile application. This privacy statement is applicable to the mobile application and website as well as to all goods and services provided by https://zebicsoft.com/ or by brands connected to or linked with Zebicsoft.

Zebicsoft will constantly take reasonable precautions to protect and secure your privacy. You can trust that we will only use your personal information in ways that are permitted by this privacy statement. Please carefully read and comprehend this Policy to learn about our methods for gathering, storing, maintaining, disclosing, and using your personal data.

Zebicsoft retains the right to modify this policy at any time and at its sole discretion, in which case this page will be updated. To ensure that you have read and accepted the changes, kindly visit this page from time to time. Also, we will give a more noticeable notification if considered essential. You agree to abide by the terms of our Privacy Policy by registering for our website or mobile application and using or accessing the features made available therein.

PERSONAL INFORMATION Zebicsoft REQUESTS FROM YOU

When we talk about personal information, we mean details that can be used to identify a particular person. Information that cannot be used to identify a specific person is not considered personal information. Zebicsoft may gather the following types of personal information:

• Name, title, and contact details, such as phone number and email address
• commercial information
• demographic data such as postcodes, tastes, and hobbies
• Anything else connected to or pertinent to our application process

When you use our website, mobile application, or services, we may gather, transfer, utilize, or store your personal information for the following reasons:

FROM OUR WEBSITE AND MOBILE APPLICATION:

• Information you give us while using our website or mobile application: If you create an account on our website or mobile application, we may ask for personally identifiable information from you, such as your full name, email address, phone number, home or business address, your website, and other details that may be necessary for creating an account.
• Automatic technologies: If you agree to the "Cookie banner" presented on our website, we will gather data from your browser, including the internet protocol address of your computer, the kind and version of your browser, the date and time of your visit, and the sites you see.

FROM OUR SERVICE:

• Data collection from our payment services: Data collection from merchants: When you apply to become a merchant, we receive, keep, and process personal data about you. In order to onboard you and comply with any legal and regulatory requirements, additional personal information may be needed, such as your complete name, email address, date of birth, home address, proof of address, bank statement, personal identity card, or passport.
• Information gathered from cardholders and buyers: We gather, store, and process financial and transaction-related personal information about cardholders and buyers and their transactions, which may include full name, email address, phone number, credit card number, expiration date, CVV, billing and shipping address, IP address, browser type and version, purchase amount, date of the purchase, and cart description.

WHY DOES Zebicsoft COLLECT YOUR PERSONAL INFORMATION?

• In order to better serve our users, we may utilize information to learn how they use the website and mobile application's services and resources collectively as a whole.
• To enhance customer care: Your information enables us to better address the service requests, questions, and support requirements of your customer(s).
• To process your application, we might access it and utilize the personal data we've obtained to learn more about your company's nature and profile.
• For marketing purposes: If you "Opt in," we may use your personal information to promote new features and products, give exclusive deals, and advertise our products.
• Periodic emails will be sent to the provided email address with information and updates about our website and our services. Also, it might be used to answer your questions and/or other requests. The user will receive emails that may include news, updates, details about connected goods or services, etc. if they choose to opt-in to our mailing list.
• To recognize and lessen fraudulent behavior: We may use your information to identify, avoid, and lessen fraudulent activity, including risks associated with transactions, to maintain the security of our systems, and to keep an eye on illegal activity.
• To abide by the law: We may use your information when it is necessary to do so in order to fulfill our legal, financial, regulatory, and audit requirements.

DATA STORAGE AND ACCESS

We store the information we obtain from you on our system servers. We take steps that are reasonable to prevent unauthorized access, use, and/or disclosure of your personal information. Although we have implemented security measures that are acceptable and consistent with industry standards, there is no assurance that someone won't manage to go around or circumvent the security measures and access your personal information without your permission. In order to preserve your privacy, you should always make sure that your login and password are kept private.

When the need arises for the validation of your data and other purposes, we could grant access to third party applications to your information. Zebicsoft makes sure that third-party applications' verification procedures keep your account safe from being used for fraud or money laundering. By giving us your personal information, you consent to its transfer to, storage in, and processed by a third party.

YOUR RIGHTS OVER YOUR PERSONAL INFORMATION

According to the relevant regulations, you have the following rights regarding your personal data:

• You have the right to seek the removal of any personal information, provided that it is needed to comply with the relevant laws and regulations, for legal proceedings, for compliance purposes, or for any other purpose related to preventing financial crime.
• Where it is technically and legally possible, you have the right to request that your personal information be transferred to a third party.
• Correction request: You have the right to ask us to update any outdated, incorrect, or incomplete personal information we may have about you. Verification of the updated personal information given is necessary for this stage.
• Right of access to your personal information: In accordance with PCI-DSS and financial data legislation, you have the right to get a copy of your personal information that we hold, as well as specific information about how we are processing it.
• Right to object to direct marketing: You may ask that your personal information not be processed for direct marketing purposes. Visit Login Details in the merchant dashboard to unsubscribe from marketing and promotional emails.

DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

In circumstances where a requirement arises for the verification of your personal information and other validation purposes, Zebicsoft may permit third party applications to access your information. We guarantee that third-party applications' verification procedures will protect your account against fraud, money laundering, and other criminal acts that are related to our services. In order to provide payment services, promote the business, and/or for legal reasons, we may release personal information to third parties as follows:

• Service Providers: When it's essential to provide services like identity verification, infrastructure hosting, data analysis, payment processors, customer care, or email delivery, we may share your personal information with a select group of service providers. To deliver their services, these service providers might need to access personal data. 
• Business Partners: In order to provide services to Users, such as acquiring banks, Zebicsoft may share personal information with its third-party business partners.
• Legal Claims: If necessary, Zebicsoft may use your personal information to protect the interests, rights, property, or safety of the Company, its employees, and affiliates in the event of a legal claim. Additionally, we may share your personal information with any third party if we have a good faith belief that doing so is reasonably necessary to comply with any applicable law, regulation, legal process, or enforceable governmental request.

RETENTION OF YOUR PERSONAL INFORMATION 

Zebicsoft securely retains personal information in an identifiable format for the duration required by applicable laws and regulations in the jurisdiction where the service is being offered and for business purposes. As long as it is not forbidden by relevant legislation or other regulatory body or authority, we may preserve personal information for longer periods than what is necessary for legal requirements in the interest of business.

THIRD PARTY WEBSITES

Advertising and other content that links to the websites and services of our partners, suppliers, advertisers, sponsors, and other third parties may be found on our website. We have no control over the information or links that appear on these websites, and we disclaim all liability for anything posted on or procedures followed by those websites.

Any other website you browse or engage with, including ones we link to, is governed by its own terms and regulations. We cannot guarantee the security or privacy of any information you might submit to such websites.

OUR SECURITY MEASURES TO SAFEGUARD CONSUMER DATA

To assist prevent unauthorized access to sensitive visitor data, Zebicsoft adheres to best security procedures. The goal of Zebicsoft is to guarantee information security. Zebicsoft has put in place the necessary systems and procedures to safeguard and secure the information it collects online in order to prevent unauthorized access or disclosure. In order to research specific usage and activity on specific portions of the Zebicsoft website, the company may additionally collaborate with third parties for Web traffic analysis. For more accurate reporting and to boost the efficacy of Zebicsoft's marketing, the Web analysis software is utilized to learn more about the Visitor, including Visitor demographics, behavior, and usage habits.

WEBSITE COOKIES

Your computer's browser uses cookies, which are text files, to store visitor session data. Cookies by themselves cannot uniquely identify a user. Internet users frequently utilize cookies, which are safe for your computer.

Cookies are mostly used to monitor online traffic, maintain track of visits, and notify you when you visit a specific website. Cookies, however, only ever provide us access to the data you choose to share with us.

Cookies assist us in data analysis so that we can better our website and provide you with a better user experience. In most cases, users can choose whether or not to accept cookies. Please be aware, though, that if you decide against using the website, you won't benefit fully from it.

Please refer to our Cookie banner, which is posted on the website, for additional details on how we use cookies. You acknowledge our Cookie Policy by using the Zebicsoftwebsite and clicking the cookie banner.

INFORMATION FOR CHILDREN

Our services are intended for a wide audience and not specifically targeted at youngsters (less than 18 years old). Zebicsoft does not voluntarily or actively collect, use, or disclose Personal Information (including Sensitive Personal Information) of minors without the prior consent of the minor's parents or legal guardians. When we become aware that a person under the age of 18 has provided us with information without the consent of their parents or legal guardians, we immediately delete such information and notify the Company of the situation.

UPDATING YOUR INFORMATION

You must contact Zebicsoft using our Contact Us page if any of your personal or professional information, such as your name, address, or phone number, has to be updated.

Zebicsoft strongly suggests that all information be kept current and accurate to prevent any difficulty for anyone. In the unlikely scenario that losses result from failing to update your information, Zebicsoft shall be absolved of all liability.

CONTACT US

Please email us at [email protected] if you have any inquiries, concerns, or complaints about this Privacy Statement or if any action needs to be taken in connection with your personal information.